Testimonials

Fast & Few Booklets - Amazing
Thanks for the Fast and Few Booklets you produced for our recent exhibition. We received quite a few compliments on them as to the professional edge it gave the day.
Steve T
05 April 2014
Flyer Printing
Thank you so much for the flyers you managed to get printed for me at such short notice. I know I asked the earth from you, but you delivered - literally!
Carol
13 March 2014
super service
Thanks for making sure our business cards were top notch.
Couldn't have asked for better
Harshan
14 January

ImagePrintingTrading.co.UK usage terms and conditions.

Welcome to our ImagePrintingTrading.co.uk. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Image Printing Trading Ltd.’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is : 42 High Street, Flitwick, Bedfordshire, MK45 1 DU. Our company registration number is 06455802 England. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Terms & Conditions

Terms Governing The Use Of Our Services

1. Image Printing Trading Ltd.
Image Printing Trading is owned and operated by Image Printing Trading Ltd, a company registered in England and Wales (registered number 06455802) whose registered office is at 42 High Street, Flitwick, Bedfordshire, MK45 1DU.

2. Price Variation
Price estimates are based on the Image Printing Trading Ltd. current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs.

3. Tax
The Image Printing Trading Ltd. reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.

4. Preliminary Work
All work carried out, whether experimentally or otherwise, at customer’s request shall be chargeable.

5. Copy
Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or legible, the Image Printing Trading Ltd. shall be entitled to make additional charges on a time and materials basis to cover such additional work.

6. Proofs
Proofs of all work may be submitted for customer’s approval and the Image Printing Trading Ltd. shall incur no liability for any errors not corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are required as a result of alterations required by the customer. When style, type or layout is left to the Image Printing Trading Ltd. discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis.

7. Copyright
a Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything else whatsoever prepared, developed or created by the printing.com reseller shall vest in and belong to the printing.com reseller. The Image Printing Trading Ltd. may use any artwork or printing produced by itself for the purposes of promoting itself and/or PDC. The customer shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs, copyright text and/or any other reproducible materials (“Materials”) prior to instructing the Image Printing Trading Ltd. to reproduce the same. The customer shall indemnify and hold the printing.com reseller and its agents and representatives harmless against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that the reproduction of the Materials by the Image Printing Trading Ltd. infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party.

b All design, text, illustrations, graphics, photographs, diagrams, drawings, logos and the selection and arrangement thereof, and all source code and all other material content of any Website owned, controlled or operated by Image Printing Trading Ltd. and Image Printing Trading’s Buying Guide and Image Printing Trading’s Marketing Collateral are the intellectual property of Image Printing Trading Ltd. or its content providers and as between Image Printing Trading Ltd. and the customer all intellectual property rights (including all copyright) arising out of or connected with such content shall belong to Image Printing Trading Ltd.. No reproduction of any part is allowed without written permission.

8. Company Imprint
Unless otherwise specifically requested in writing any work may carry the Image Printing Trading. imprint which will be positioned at the Image Printing Trading’s discretion.

9. Delivery & Payment
Turnaround is measured in Working Days, defined as days on which the clearing banks in the City of London are open for normal business. For orders made on a Guaranteed Turnaround service (being orders guaranteed to be ready within a certain period (the “Guaranteed Period”)), delivery (as more particularly described in paragraph 9(b) below) will be made no later than 10pm on the last Working Day of the Guaranteed Period. Should the Image Printing Trading Ltd. fail to deliver within the Guaranteed Period (see also paragraph 10 Variations in quantity), a service “credit” will be awarded up to the value of the order in question (redeemable against future orders within 6 months of issue of the Credit in question) (the “Credit”). The customer will still be obliged to pay in full for the order in respect of which delivery was late, including any of the sums charged specifically for the provision of the Guaranteed Turnaround Service (“the Premium Charges”). Where the late delivery is as the result of the action or inaction of a third party, such as a carrier, the Image Printing Trading, at their absolute discretion, may elect to extend the Turnaround by one Working Day and the customer shall not be awarded a Credit during this time.

In addition:

a These services rely on the customer not delaying the progress of the order in any way (which delays include but are not limited to the customer not returning proofs by the time specified by the printing.com reseller or failing to make payment by the time such payment is due) (a “Customer Delay”). In the event of a Customer Delay the customer shall not be awarded a Credit and the customer shall still be obliged to pay the Premium Charges but the printing.com reseller shall not be bound to deliver within the Guaranteed Period.

b Delivery of work by the printing.com reseller shall be deemed to take place upon collection of the work by the customer (where the customer is obliged to collect the work) or (where the Image Printing Trading is obliged to deliver the work) actual delivery of the work to the customer by the printing.com reseller. Where the customer is obliged to collect the work, customer’s failure to collect the work on the day on which the Image Printing Trading is contractually obliged to have it ready for collection shall be classed as a Customer Delay. Where the Image Printing Trading is obliged to deliver the work to the customer but the customer provides the printing.com reseller with incomplete or incorrect delivery information or is not available to accept delivery, then provided that the printing.com has used reasonable endeavours to deliver the work to the customer, a failed delivery shall be classed as a Customer Delay.

c Unless otherwise specified the price quoted is for collection of the work from the Image Printing Trading at Third Avenue, Fountain Court, 2 Victoria Street, St.Albans, AL1 3TF. A charge may be made to cover any extra costs involved for delivery to a different address.

d Should expedited delivery be agreed the printing.com reseller shall be entitled to make additional charges on a time and materials basis to cover any overtime or any other additional costs involved, including without limitation, the cost of couriers or special delivery post.

e Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days or more the Image Printing Trading shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage.


f Risk of loss of or damage to work completed by the Image Printing Trading shall pass to the
customer on delivery. Notwithstanding delivery and the passing of risk in the work to the customer, ownership of and title to the work shall not pass to the customer and shall be retained by the Image Printing Trading until the Image Printing Trading has received payment in full in respect of the work.

g In the unlikely event that the Image Printing Trading deems it necessary to re-print work, the
Guaranteed Period shall recommence from the time of the Image Printing Trading’s confirmation to the customer of its agreement to reprint the work.

10. Variations In Quantity
Every endeavour will be made to deliver the correct quantity ordered. However some variation is inherent in the print process and it is understood and accepted as reasonable that minor variations are immaterial and that the printing.com reseller shall have no liability in respect of such variations. For other variations the printing.com reseller’s entire liability will be to award a Credit. The table below sets out the circumstances under which a Credit will be awarded:

Quantities No Credit awarded Pro Rata Credit awarded 1.5x Pro Rata Credit awarded
up to 1,000 Shortage up to 10% 11% to 20% 21% to 25%*
up to 5,000 Shortage up to 7% 8% to 15% 16% to 23%*
up to 20,000 Shortage up to 5% 6% to 12% 13% to 21%*
above 20,000 Shortage up to 4% 5% to 10% 11% to 20%*


* The Customer’s sole remedy in respect of shortages above these quantities (“Additional Shortages”) will be a re-print of the entire shortage quantity of the relevant work, to be undertaken by the image printing trading within a reasonable period of time. The Customer shall not be entitled to a Credit in respect of an Additional Shortage.

11. Claims
Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to the printing.com reseller and the carrier within three clear days of delivery (or, in the case of non-delivery within 28 days of despatch of the goods) and any claim in respect thereof must be made in writing to the printing.com reseller and the carrier within seven clear days of delivery (or, in the case of non-delivery, within 42 days of despatch). All other claims must be made in writing to the image printing trading within 28 days of delivery. The printing.com reseller shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.

12. Liability
The image printing trading gives no warranties or guarantees or makes any representations as to the merchantability or fitness for a particular purpose of any completed work the subject of a customer’s order and all other warranties, conditions, guarantees or representations, whether express or implied, oral or in writing, except as expressly stated in these terms and conditions are hereby excluded. The image printing trading shall not be liable for any loss arising from delay in transit not caused by the image printing trading. Further, the printing.com reseller shall not be liable for any indirect, special or consequential damages, loss of profits, economic loss, loss of goodwill or loss of anticipated savings or loss of data. The total aggregate liability of the printing.com reseller in respect of any and all causes of action arising out of or in connection with the customer’s order and the printing.com reseller’s performance of services pursuant to such order (whether for breach of contract, strict liability, tort (including, without limitation, negligence), misrepresentation or otherwise) shall (subject to the provisions of paragraph 10) be limited to the sums paid to the image printing trading by the customer in respect of the order ursuant to which liability has arisen. Nothing in these terms and conditions shall be construed so as to limit or exclude liability which cannot, pursuant to English Law, be excluded or limited including for death or personal injury or liability in respect of fraud or fraudulent  misrepresentation.

13. Standing Material
a Metal and other materials owned by and used by it in the production of plates, film-setting, negatives, positives and the like shall remain the exclusive property of image printing trading. Such items when supplied by the customer shall remain the customer’s property.

b Lithographic, together work or other materials supplied by the customer may be effaced or destroyed immediately after the order is executed unless written arrangements are made to the contrary. In the latter event, the image printing trading shall be entitled to make additional charges.

14. Customer’s Property
a The customer’s property and all property supplied to the image printing trading by or on behalf of the customer shall while it is in the possession of the printing.com reseller or in transit to or from the customer be deemed to be at customer’s risk unless otherwise agreed and the customer should insure such property accordingly.

b Where a customer fails to collect work within 20 working days from notification to the customer of completion of the work, the printing.com reseller shall be entitled, at its discretion, to either store the work until actual delivery or collection is made and charge the customer for the costs
(including insurance) of storage or to destroy such work (provided that the customer shall nevertheless remain liable for payment in respect of the relevant order).

15. Materials Supplied by the Customer
a The image printing trading may reject any paper, plates or other materials supplied or specified by the customer which it considers to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the printing.com reseller in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.

b The image printing trading shall have no liability in respect of any work being of less than reasonably satisfactory quality as a result of defects in or the unsuitability of materials supplied or specified by the customer.

c The image printing trading shall assume that quantities of materials supplied shall be adequate to cover normal spoilage accordingly if the quantities of materials supplied are not sufficient to cover normal spoilage (“an Insufficient Supply”) then the printing.com reseller shall have no
 iability for any shortfall in quantity to the extent that such shortfall arises as a result of such Insufficient Supply.

16. Credit Terms and Payment
For invoices not settled within the agreed credit terms or for payments returned unpaid (such as cheques, credit cards or similar), the image printing trading reserves the right to charge interest on the overdue debt at 2% above the HSBC base rate at the time and an administration fee to cover its debt recovery costs and any other costs relating to the collection of payment.

17. Insolvency
If the customer ceases to pay its debts in the ordinary course of business or cannot pay its debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against it, the printing.com reseller without prejudice to other remedies shall (i) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to the image printing trading, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in the image printing trading’s ’s

possession (whether worked on or not) and shall be entitled on the expiration of 14 days’ notice to dispose of such goods or property in such manner and at such price as the printing.com reseller thinks fit and to apply the proceeds towards such debts.

18. Illegal Matter
a The image printing trading shall not be required to print any matter which in its opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or other rights or any third party.

b Without prejudice to paragraph 7 above, the customer shall indemnify and hold the image printing trading harmless against all claims, demands, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of the work it is required to produce pursuant to a customer order being or alleged to be
defamatory.

19. Periodical Publications
Save in respect of a material breach and/or in the event that a claim arises under any indemnity set out above a contract for the printing of a periodical publication may not be terminated by either party unless 13 weeks notice in writing is given in the case of periodicals produced monthly or more frequently or 26 weeks notice in writing is given in the case of other periodicals. Notice may be given at any time but wherever possible should be given after completion of work on any one issue. Without prejudice to the foregoing, the image printing trading may terminate any such contract forthwith should any sum due thereunder remain unpaid for a period of 7 or more days from its due date.

20. Full Colour Printing
All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent in the print process and it is understood and accepted as reasonable that, the image printing trading shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter (whether printed by image printing trading or other party) or any other materials supplied by the customer and the printed article the subject of the customer’s order.

21. Data Protection
By placing an order with the image printing trading, the customer consents to its details being passed on to image printing trading for accounting and marketing purposes. The details will be kept by image printing trading even after the customer’s trading relationship with the image printing trading has terminated. image printing trading may use the customer’s personal data to let customers know about goods and services similar to the goods or services provided to the customer previously and any others matters that PDC or the printing.com reseller consider may be of interest to customers.

22. Force Majeure
The image printing trading shall be under no liability if it shall be unable to perform any obligation which is owed by it to the customer for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to the printing.com reseller elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.

23. Variation to Terms and Conditions
These terms and conditions may be amended from time to time. The latest version of these terms and conditions may be accessed via the Website.

24. Law
These terms and conditions and all other express terms of the contract with customers shall be governed and construed in accordance with English law. English Courts shall have jurisdiction in relation to any matters arising in connection with any contract between the image printing trading and the customer into which these terms are incorporated.

 

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